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FAQ

Q: How do I get started?
A: Real Easy.  Call, fax, or email us with your needs.  We like phone calls.

Q: What's next?
A: We'll help with product selection, create artwork for your approval & fax or
    email a confirming order... usually in an hour or 2.

Q: Sounds pricey!
A: Nope.  There are no charges for our professional services.

Q: Billing?
A: If you're an established company, you'll be billed after the product is received.
    If you prefer, a credit card is ok too.

Q: Explain set-up charges.
A: Putting your image on a promotional product requires the creation of a printing
    plate or screen.  Embroidery requires a digitized version of your artwork.
    Generally, these are one-time charges that you won't incur when you order
    the product again.  The charges are determined by the factory.

Q: I'd like to see a sample before I order a promotional item.
A: If you don't need a sample "Rolls Royce", we'll send one right away.

Q: I'm looking for something that isn't on your website.  Now what?
A: Call us.  We have thousands of available promotional products that aren't
    on this site.  We'll get the information to you pronto!

Q: What's your favorite punch line?
A: Go talk to the bus driver & I'll watch your monkey.


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11925 Pearl Road, Suite #407
Strongsville, Ohio 44136
440-878-1800
info@pinnaclebiz.net